Refund policy

RETURN AND REFUND POLICY: InkVault sells digital products that are delivered electronically. Because customers receive immediate access to downloadable content, all purchases are generally final and non-refundable once a download link has been delivered, accessed, or used. We may provide a replacement file or issue a refund if the purchased file is corrupted and cannot be opened, the customer receives the wrong product, the same order is charged more than once, or the download link does not work and we are unable to resolve the problem. To request assistance, contact us at ernestoamparo82@gmail.com within 7 days of purchase and provide your order number, the email address used at checkout, and a description or screenshot of the issue. Refunds will not normally be issued because a customer changed their mind, purchased the product by mistake, failed to review the product description, does not have compatible software or equipment, or no longer wants or needs the product. Approved refunds will be returned to the original payment method, and processing times may vary depending on the payment provider or financial institution. Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law. Last updated: August 5, 2026.